What information is collected?
ArchwayOnline servers may automatically log the standard data provided by a web browser. This data is considered “non-identifying information”, as it does not personally identify anyone. It may include a computer’s Internet Protocol (IP) address, the browser type and version, the pages visited, the time and date of the visit, the time spent on each page, and other details.
Data may also be collected about the device being used to access the ArchwayOnline website. This data may include the device type, operating system, unique device identifiers, device settings, and geo-location data. The information collected may depend on the individual settings of a device and software being utilized. It is recommended to check the device manufacturer’s policies or software provider to learn what information is made available.
ArchwayOnline may ask for personal information such as: Name, Email, Date of Birth, Mobile Phone Number, Work Phone Number, Home/Mailing Address, Work Address, Payment Information, Driver’s License Details, Tax/SSN/Medicare/Insurance information numbers.
This data is considered “identifying information,” as it can personally identify someone. Personal information is only requested when providing a service to the family.
How is information collected?
ArchwayOnline collects information by fair and lawful means with knowledge and consent. ArchwayOnline always discloses why information is being collected and how that information will be used. The request for this information can be refused, however it may hinder available services.
Use of Information
ArchwayOnline may use a combination of identifying and non-identifying information to understand visitors to the site, how services are used, and how to improve the future website experience. ArchwayOnline does not disclose the specifics of this information publicly, but may share aggregated and anonymized versions of this information, for example, in website and customer usage trend reports.
ArchwayOnline may use personal details to contact users with updates about the website and services, along with promotional content that may be of interest. “Unsubscribe” instructions are provided alongside any promotional correspondence from ArchwayOnline.
Data Collection and Storage
Personal information is retained for as long as necessary to provide a service, or to improve future services. While this data is retained, it is protected within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification. No method of electronic transmission or storage is 100% secure. ArchwayOnline uses third-party services for: analytics tracking, email marketing, payment processing. These services may access data solely for the purpose of performing specific tasks on behalf of ArchwayOnline. ArchwayOnline does not share personally identifying information without explicit consent. Third parties do not have permission to disclose or use data for any other purpose. Limited access to data by external consultants and agencies may be allowed for the purpose of analysis and service improvement. This access is only permitted for as long as necessary to perform a specific function. ArchwayOnline only works with external agencies with privacy policies aligned with ArchwayOnline’s policies. Government and law enforcement requests for data will be refused if the request is too broad or unrelated to its stated purpose. However, ArchwayOnline may cooperate if the requested information is necessary and appropriate to comply with legal process, to protect ArchwayOnline’s rights and property, to protect the safety of the public and any person, to prevent a crime, or to prevent what may be illegal, legally actionable, or unethical activity. ArchwayOnline does not otherwise share or supply personal information to third parties. Personal information will not be sold to or rented by marketers or third parties.
The ArchwayOnline website may link to external sites that are not operated by ArchwayOnline. ArchwayOnline has no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.
User Rights and Responsibilities
What is a cookie?
Cookies are used to collect information about activity across a website. A cookie is a small piece of data that the website stores on a personal computer. Cookies are accessed with each website visit, and this provides content based on specified preferences. Cookies are used to enable certain features (eg. logging in), to track site usage (eg. analytics), to store user settings (eg. timezone, notification preferences), and to personalize content (eg. advertising, language). Cookies set by the website a user is visiting are normally referred to as “first-party cookies”, and typically only track activity on that particular site. Cookies set by other sites and companies (ie. third parties) are called “third-party cookies”, and can be used to track a user on other websites that use the same third-party service.
Types of cookies
Essential cookies: Essential cookies are crucial to the experience of a website, enabling core features like user logins, account management, shopping carts and payment processing. ArchwayOnline uses essential cookies to enable certain functions on the ArchwayOnline website.
Performance cookies: Performance cookies are used in the tracking of how a website is used without collecting personal information. Typically, this information is anonymous and aggregated with information tracked across all site users, to help companies understand visitor usage patterns, identify and diagnose problems or errors their users may encounter, and make better strategic decisions in improving the audience’s overall website experience. These cookies may be set by the website a user is visiting (first-party) or by third-party services. ArchwayOnline uses performance cookies.
Functionality cookies: Functionality cookies are used in collecting information about a device and any settings configured on the website (like language and timezone settings). With this information, websites can provide users with customized, enhanced or optimized content and services. These cookies may be set by the website a user is visiting (first-party) or by third-party services. ArchwayOnline uses functionality cookies for selected features.
Targeting/advertising cookies: Targeting/advertising cookies are used in determining what promotional content is more relevant and appropriate to users. Websites may use them to deliver targeted advertising or to limit the number of times an advertisement is seen. This helps companies improve the effectiveness of their campaigns and the quality of content presented to users. These cookies may be set by the website a user is visiting (first-party) or by third-party services. Targeting/advertising cookies set by third-parties may be used to track users on other websites that use the same third-party service. ArchwayOnline uses targeting/advertising cookies.
How to control or opt out of cookies
Collecting information & Parental Consent
Should ArchwayOnline request information from children to enable participation in certain activities, for example, registering an account, customizing a profile, or receiving notifications, only non-personal information will be requested. ArchwayOnline encourages children to never provide any details that may be personally identifying or that will reveal a personal location. ArchwayOnline does not require children to provide more information than is necessary to participate in an activity. ArchwayOnline does not use children’s contact details for marketing purposes, though details may be used for internal marketing and research in order to improve the quality of products and services offered across the website.
In accordance with COPPA, if an activity does require any personal information (such as first name, last name, or email address), ArchwayOnline will provide notice to and seek consent from a parent or guardian prior to collecting the information. Collected information is retained for as long as necessary to enable participation in the requested activity. In the event that personal information has been collected in a manner non-compliant with COPPA, ArchwayOnline will either delete the information or seek parental consent. If a parent/guardian believes a child is participating in an activity that collects personal information, and a request for consent has not been received, the parent/guardian should contact archwayonline.com. ArchwayOnline does not use parent contact details for marketing purposes unless marketing materials are explicitly requested.
Safeguarding children’s privacy
ArchwayOnline takes security seriously. ArchwayOnline uses all commercially acceptable means to protect a child’s personal information from loss or theft, as well as unauthorized access, disclosure, copying, use or modification. However, no method of electronic transmission or storage is 100% secure, and absolute data security cannot be guaranteed.
Information abuse and community misconduct
ArchwayOnline does not tolerate doxing (publishing of private or personal information about an individual without consent), cyberbullying, or other forms of information abuse on archwayonline.com. If a child’s personal information has been disclosed on the ArchwayOnline website without the express consent of a parent/guardian, the content in question will be removed as quickly as possible and effective disciplinary measures (a warning, suspension or ban) will be taken on the offending account.
Third-party access to information
Personally identifying information or personal information provided by children is not knowingly disclosed to third parties. ArchwayOnline may disclose anonymized and aggregated versions of this information (analytics and statistics) for business, marketing, or public relations purposes.
Parental controls and intervention
A parent/guardian may at any time refuse to allow ArchwayOnline to collect information from a child for a particular activity or account. A parent/guardian may log in to a child’s account to review, edit, or delete the information, or contact ArchwayOnline to request the removal of the information. The removal of certain information may result in the termination of the associated account, or withdrawal from the associated activity.
Terms of Service
By accessing the website at archwayonline.com, the user agrees to be bound by these terms of service, all applicable laws, and regulations. The user accepts responsiblity for compliance with any applicable local laws. If these terms are not accepted, the user is prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.
Permission is granted to temporarily download one copy of the materials (information or software) on ArchwayOnline’s website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license, the user may not:
- modify or copy the materials;
- use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
- attempt to decompile or reverse engineer any software contained on ArchwayOnline’s website;
- remove any copyright or other proprietary notations from the materials; or
- transfer the materials to another person or “mirror” the materials on any other server.
This license shall automatically terminate if the user violates any of these restrictions and may be terminated by ArchwayOnline at any time. Upon terminating the viewing of these materials or upon the termination of this license, the user must destroy any downloaded materials in personal possession whether in electronic or printed format.
The materials on ArchwayOnline’s website are provided on an ‘as is’ basis. ArchwayOnline makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
Further, ArchwayOnline does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.
In no event shall ArchwayOnline or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on ArchwayOnline’s website, even if ArchwayOnline or an ArchwayOnline authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to a particular individual.
Accuracy of materials
The materials appearing on ArchwayOnline’s website could include technical, typographical, or photographic errors. ArchwayOnline does not warrant that any of the materials on its website are accurate, complete or current. ArchwayOnline may make changes to the materials contained on its website at any time without notice. However, ArchwayOnline does not make any commitment to update the materials.
ArchwayOnline has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement of the site by ArchwayOnline. Use of any such linked website is at the user’s own risk.
ArchwayOnline may revise these terms of service for its website at any time without notice. By using this website, an individual is greeing to be bound by the then current version of these terms of service.
These terms and conditions are governed by and construed in accordance with the laws of TN and all persons irrevocably submit to the exclusive jurisdiction of the courts in that State or location.